Terms & Conditions

Welcome to CCtea (“Company,” “we,” “our,” “us”).
These Terms & Conditions (“Terms”) govern your access to and use of our website [www.cctea.co.in], including all information, tools, and services available through it.

By accessing or using our website, you agree to comply with and be bound by these Terms.
If you do not agree, please do not use our website or services.

By using this website, you confirm that:

• You are at least 18 years old or are using the website under the supervision of a parent or guardian.

• You will use the website only for lawful purposes and in accordance with these Terms.

• You will not use the website in a way that causes, or may cause, damage to the site or impair its availability or accessibility.

a. Product Information

We make every effort to display accurate product descriptions, images, and pricing. However, slight variations may occur due to display differences or product updates.

b. Pricing and Availability

All prices are listed in Indian Rupees (INR) unless stated otherwise.
Prices, offers, and product availability are subject to change without prior notice.

c. Orders and Payments

By placing an order through our website, you agree to provide accurate, complete, and up-to-date information.
Payments are processed securely through our authorized payment gateway partners. We do not store your payment card details.

We reserve the right to refuse or cancel any order at our discretion — including if fraud or unauthorized transactions are suspected.

We aim to process and deliver all orders promptly.
Delivery timelines may vary based on location, logistics, and availability.
Any delays caused by external factors (e.g., courier delays, natural disasters, strikes) are beyond our control.

Please refer to our Return & Refund Policy (available on our website) for detailed information about order cancellations, refunds, or replacements.

In general:

• Returns are accepted only for defective or damaged items reported within [X days] of delivery.

• Products once opened or used cannot be returned for hygiene and safety reasons.

• Refunds, if applicable, will be processed via the original payment method.

All content on this website — including text, images, logos, trademarks, graphics, and product designs — is the exclusive property of CCtea and is protected under applicable copyright and trademark laws.

You may not reproduce, modify, distribute, or exploit any part of our website or content without our prior written consent.

If you create an account on our website, you are responsible for:

• Maintaining the confidentiality of your login credentials.

• Restricting access to your account and device.

• Accepting responsibility for all activities that occur under your account.

We reserve the right to suspend or terminate accounts found to be misused or involved in fraudulent activity.

Our website may include links to third-party websites or services (e.g., payment gateways, shipping partners, analytics tools).
We are not responsible for the content, policies, or actions of these third parties.
Please review their terms and privacy policies separately before engaging with them.

To the fullest extent permitted by law:

• CCtea and its affiliates shall not be liable for any indirect, incidental, or consequential damages arising from your use or inability to use our website or products.

• We do not warrant that the website will always be available, secure, or error-free.

All products are provided “as is,” without any warranties except those expressly stated.

You agree to indemnify, defend, and hold harmless CCtea, its directors, employees, agents, and affiliates from any claims, losses, damages, or expenses arising out of your violation of these Terms or misuse of our website.

These Terms are governed by and construed in accordance with the laws of India.
Any disputes shall be subject to the exclusive jurisdiction of the courts in [Insert City/State, e.g., Shillong, Meghalaya].

We may update or revise these Terms at any time.
The updated version will be posted on this page with the revised effective date.
Continued use of the website after such changes constitutes your acceptance of the new Term

If you have any questions or concerns about these Terms & Conditions, please contact us:

CCtea – Customer Support

📧 ccteathebrand@gmail.com
🌐 www.cctea.co.in
🏠 Contact number - +91-8638128510

Phoenix Agronomy, Kwakeithel Thiyam Leikai, Imphal west - 795001