Privacy Policy
1. Introduction
Welcome to CCtea (“we,” “us,” “our”).
We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect data when you visit our website [www.cctea.co.in], interact with us online, or purchase our products.
By using our website, you agree to this Privacy Policy. If you do not agree, please discontinue use of our site.
2. Information We Collect
When you visit our website, place an order, or subscribe to our services, we may collect the following information:
a. Personal Information
We may collect:
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Full name
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Email address
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Phone number
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Shipping and billing address
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Payment details (processed through secure third-party gateways)
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Account login details (if applicable)
b. Automatically Collected Information
When you browse our website, we may automatically collect:
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IP address
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Browser type and version
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Device information
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Pages visited and time spent on each page
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Referring website or link
c. Cookies and Tracking
We use cookies and similar technologies to:
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Improve your browsing experience
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Remember your preferences
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Analyze site traffic and performance
You can disable cookies anytime through your browser settings, but some website features may not function properly without them.
3. How We Use Your Information
We use your personal information to:
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Process and deliver your orders
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Communicate with you about your purchases or inquiries
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Provide customer service and support
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Send you promotional emails or offers (only if you’ve opted in)
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Improve our website, products, and user experience
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Comply with legal and regulatory obligations
4. How We Share Your Information
We do not sell, rent, or trade your personal information.
However, we may share information with:
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Payment processors (e.g., Razorpay, PayPal, etc.)
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Shipping and delivery partners
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Email marketing providers (for newsletters or updates)
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Analytics services (e.g., Google Analytics, Meta Pixel)
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Legal authorities, if required by law or to prevent fraud
All third parties are required to protect your data and use it only for authorized purposes.
5. Data Security
We use industry-standard measures, including SSL encryption, secure servers, and limited data access, to protect your information from unauthorized access or misuse.
However, please note that no method of online transmission or storage is 100% secure, and we cannot guarantee absolute data security.
6. Your Rights
Depending on your region, you may have the right to:
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Access and review the personal data we hold about you
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Request corrections or deletion of your data
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Withdraw consent for marketing communications
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Opt out of cookies or tracking
To exercise any of these rights, please contact us at support@cctea.in.
7. Data Retention
We keep your personal data only as long as necessary for the purposes outlined in this policy — typically for order processing, customer service, and legal compliance.
8. Third-Party Links
Our website may include links to external websites.
We are not responsible for the privacy practices, content, or security of those websites. Please review their policies before providing personal information.
9. Children’s Privacy
Our website and services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors. If we discover that we have collected data from a minor, we will delete it immediately.
10. Updates to This Policy
Our website and services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors. If we discover that we have collected data from a minor, we will delete it immediately.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
CCtea – Customer Support
📧 ccteathebrand@gmail.com
🌐 www.cctea.co.in
🏠 Contact number - +91-8638128510
Phoenix Agronomy, Kwakeithel Thiyam Leikai, Imphal west - 795001
